The Role of HR in Enterprise Collaboration
A few days ago I presented on the opportunity that I believe HR professionals have to lead enterprise collaboration within their organizations. HR is the only department that really focuses on people and so those in HR are in an interesting position when it comes to collaboration. However, this also means that HR professionals need to become proficient in both collaboration technologies and strategies. This doesn’t mean that HR has to lead collaboration (in some companies this has been led by business units, by IT, by HR, or by other business function) but it is certainly positioned in an able role. The presentation below looks at a few of the areas where HR can integrate collaboration into their functions. However, the assumption here is that those viewing the presentation have an idea of what the emergent collaboration tools out there look like and what they do (i.e. Jive, Yammer, Chatter, etc). That context is important to have.
About the Author: Jacob is the principal of Chess Media Group, a social business consultancy focused on developing Social CRM, Enterprise 2.0, and Social Media strategies for mid and enterprise size organizations. Jacob is also the author of Twittfaced, a social media 101 book for business. Jacob authors a top ranked blog on Social CRM and Enterprise 2.0 and can be found on Twitter @JacobM.