As lines between employees and employers continue to become blurred between who can do what when, firing someone in a complex social networking environment makes this economic downturn much more challenging for everyone.
If you have ever been fired, then you know that that the first instinct is to pick up that computer and blog [...]

Realities in the competitive landscape are forcing management to rethink how their companies are communicating with their customers, how their products and services can become utilities to customers’ lives, and ultimately how digital and online (including social media) strategies can become a key part of their companies’ experience.
Inspiration that addresses these realities comes in various [...]